If you sell your product on Amazon, you have to keep an eye on your feedback - a comment left by the buyer after the purchase. This article reflects everything I know about this subject, these tips are distilled from personal experience on the Amazon marketplace.
I am not a guru, and if you find anything that is explicitly contradicted by Amazon's documentation - it means that I am wrong, please point that out and I'll update the text.
Seller feedback is very important
To see your seller feedback, log on to Amazon seller central.
The rules are simple
What you should know about feedback on Amazon
What you must do
If the customer is cooperative and they are willing to remove the feedback, they can do so:
When Amazon removes negative feedback for you
Amazon won't remove the negative feedback automagically, you have to get in touch with them and ask them to remove the comment, and point out the rationale for the request (one of the reasons above). Do so via the contact seller support section, then click Orders\Customer feedback problems.
Good luck selling!
So, you and your employer are not on good terms anymore and you think it is payback time? Here is a beginner's guide to expressing disagreement.
Disclaimer: the article does not focus on the moral and legal side of the issue, the focus is purely technical.
Note: a complementary article for employers will follow shortly, but if you're sharp enough you can derive the protection methods from this information.
The options are different, but if you're in the IT industry, the common choices are:
Change all the passwords
It is a matter of time before they find a new person who knows how to apply the password reset procedure - most (if not all) systems have one. Sometimes it is as easy as reading the manual (which they should've told you to write in the first place) and following the instructions.
As an IT expert, you are aware of the fact that if someone has full physical access to a system - they can override pretty much every security measure.
Delete all the data
This is a better approach, because in this case there is nothing to recover. They can have the passwords for every server, the key for every door - but there is nothing to be found behind any of the doors.
Encrypt all the data
This is an extension of the previous method, and it is psychologically more aggressive, because this time they know they have the files, and "all they need" is the password. This gives them the false feeling that they're almost there.
Apply subtle changes to the systems configurations, etc.
If you need an example of this, remember the movie "Office space" to get an idea about how this is done.
Share corporate secrets with the competition
If you are not bound by an NDA, they won't be able to use this against you.
All the methods above have one thing in common - you'll have to pay for it sooner or later, and there is no approach that enables you to get away scot-free.
I do not encourage employees to cheat their employers (and vice-versa), I consider that a direct dialogue is the best way to solve a problem, as well as to prevent it from happening in the first place. This article must not to be used as legal advice.
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